PRIVACY LOOOX


This privacy statement specifies how we handle your data, for which period we keep the data, how you can view this information, have it changed and/or have it removed.

LOOOX BV
The party responsible (Data Controller) for data processing is Looox BV, located at Maagdenburgstraat 8 in Deventer and registered with the Chamber of Commerce under number 08167193. If you have questions about this information or about the processing of the data, please ask them by e-mail via info@looox.nl.

PERSONAL DATA
LoooX may collect personal data in various ways. The purposes for the processing of data include:

-        Registering visitor behaviour in order to improve our online services;
-        Informing about our developments by participating in our newsletters;
-        Answering questions and/or handling complaints via our contact form, chat system or social media channels.

COOKIES
We use cookies when providing information. By using cookies, we can temporarily store information about visits and visitors. This helps us to improve our services.

When visiting this site, you agree as standard that we place cookies on your device. LoooX records the information it collects via cookies, in addition to other information you have provided about yourself or other data that have been collected for purposes described in this Privacy Policy. More information about this can be found in the LoooX cookie policy.

VISITOR INFORMATION
The visitor data that we collect, including the visiting time and most viewed pages, are carefully stored and only authorised persons have access to this information. The LoooX website is hosted by UWKM. The visitor information is available at LoooX.

NEWSLETTERS
Visitors who sign up for our newsletter are automatically added to our mailing list in MailChimp. This requires the visitor to actively give permission by providing his or her e-mail address. By doing so, the visitor agrees to be informed monthly through our newsletter.

The personal data is stored until the visitors actively unsubscribe. If you no longer consider the newsletter interesting, you have the option to unsubscribe by clicking on the opt-out link in the e-mail. Your personal data will then automatically be removed.

QUESTIONS AND/OR COMPLAINTS
Visitors can ask questions or submit complaints via our contact form, chat system or via social media channels. This will provide us access to your personal data. These data are stored the moment the question or complaint is processed to allow us to inform the visitor. After processing the question or complaint, the data is saved for an indefinite period of time. Upon request, we will remove these data.

If you use the contact form on the site, you will be asked for your name and e-mail address. This is necessary to contact you should this be required. These data will not be used for any other purpose.

SECURITY AND ACCESS
We handle your personal data carefully. This includes ensuring your data are adequately protected. Only authorised persons within LoooX have access to this information. 

As a user, you have the right to view, rectify or delete the personal data. If you wish to do so, please contact info@looox.nl.

Send us a message.